Shipping and Delivery

🚚 Shipping Destinations

We currently ship to most countries worldwide, including:

• United States

• United Kingdom

• Canada

• Europe

• Australia

• Asia (selected regions)

Don’t see your country at checkout? Reach out to us at support@onehorus.com.

⏱️ Order Processing Time

Orders are processed within 1–3 business days (excluding weekends and holidays). You’ll receive a confirmation email when your order is placed and another with tracking information once it ships.

📦 Estimated Delivery Times

Please note these are estimates and may vary due to customs or carrier delays.

💵 Shipping Fees

Shipping fees are calculated at checkout based on your delivery location and order total.

• Free shipping on orders over $100 

• Express or tracked shipping may be available at additional cost.

🛃 Customs, Duties & Taxes

International orders may be subject to customs fees or import taxes. These are the responsibility of the buyer and are not included in the product or shipping price.

🧾 Order Tracking

Once shipped, you’ll receive a tracking number via email.
You can track your order at any time on our Order Tracking page.

🚫 Lost or Delayed Packages

If your order hasn’t arrived within the estimated window:

• First, check the tracking link in your email.

• Then, contact us at support@onehorus.com if the delay exceeds 5 days beyond the estimate.

We’ll work with the courier to resolve the issue.

📝 Shipping Policy Summary

• Orders are processed within 1–3 days

• Delivery times vary by location

• Customs duties are buyer’s responsibility

• Tracking provided on all shipments

• Free shipping on qualifying orders

❓ Need Help?

We’re here to help. Contact our team at support@onehorus.com for any delivery-related questions.