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Home / FAQs

FAQs

Frequently Asked Questions (FAQs)

1. What is OneHorus?

OneHorus is a luxury fashion brand dedicated to empowering men through timeless, high-end clothing designed for bold expression, confidence, and sophistication.

2. Where do you ship?

We proudly ship worldwide!
All orders are processed within 1-3 business days. Shipping times vary depending on your location.

3. How long will it take to receive my order?
  • USA & Canada: 5–10 business days

  • Europe: 7–12 business days

  • Asia & Australia: 7–14 business days
    Please note: Delivery times may vary during peak seasons.

4. How can I track my order?

Once your order is shipped, you will receive an email with your tracking number and a link to track your shipment online.

5. What is your return policy?

We accept returns within 30 days of delivery for unworn, unwashed, and unused items with original tags.
Please visit our Returns Page for more details.

6. How do I contact customer service?

You can reach us at 📧 support@onehorus.com
We aim to respond within 2 hours.

7. Do you offer exchanges?

Yes! If you need a different size or style, simply contact us at support@onehorus.com and we’ll assist you with an easy exchange process.

8. Are your products true to size?

Our collections are designed with a modern, tailored fit.
We recommend checking the Size Guide before placing your order to ensure the perfect fit.

9. Is OneHorus a registered company?

Yes. OneHorus LLC is a registered U.S. company, committed to delivering trusted, premium-quality fashion worldwide.

10. Do you offer gift packaging?

Absolutely. OneHorus offers exclusive gift packaging options at checkout — perfect for special occasions!

Get Latest Updates

Contact us

30 N Gould St Ste R, Sheridan, WY, 82801, USA

+ 1 307 381 3315

info@onehorus.com

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    Scroll to top
    • Home
    • ShopSALE
      • Tops
        • Casual Shirts
        • Formal Shirts
        • Polo Shirts
        Bottoms
        • Casual Pants
        • Chinos
        • Formal Pants
        • Shorts
        Outerwear
        • Blazers
        • Jackets
        • Lightweight Coats
        Accessories
        • Belts
        • Classic Watch
        • Footwear
        • Wallets
        Choose Category
        Choose Category
      • Best Selling
        • Braided Leather Belt Classic Style for Modern Men

          Braided Leather Belt Classic Style for Modern Men

          $112.98 Original price was: $112.98.$88.99Current price is: $88.99.
        • Textured Collar Blazer – Tailored Elegance in Slate

          Textured Collar Blazer – Tailored Elegance in Slate

          $48.95
        • Sleek Copper-Tone Cufflinks – Minimalist Luxury

          Sleek Copper-Tone Cufflinks – Minimalist Luxury

          $14.99
        • Linen Blend Drawstring Shorts Relaxed Summer Fit

          Linen Blend Drawstring Shorts Relaxed Summer Fit

          $29.98
    • ProductsHOT
      • Clothes
        Footwear
        Travelling
        • -29% Product on sale
          Retro Polo Collar Shirt – Modern Gentleman Edition

          Retro Polo Collar Shirt – Modern Gentleman Edition

          0 out of 5
          $48.56 Original price was: $48.56.$34.69Current price is: $34.69.
          Select optionsContinue Loading Done This product has multiple variants. The options may be chosen on the product page
        • Essential Tapered Formal Pants Sleek & Versatile

          Essential Tapered Formal Pants Sleek & Versatile

          0 out of 5
          $46.65
          Select optionsContinue Loading Done This product has multiple variants. The options may be chosen on the product page
        • Soft-Touch Classic Knit Polo

          Soft-Touch Classic Knit Polo

          0 out of 5
          $37.99
          Select optionsContinue Loading Done This product has multiple variants. The options may be chosen on the product page
        • -27% Product on sale
          Elite Ribbed Polo Shirt

          Elite Ribbed Polo Shirt

          0 out of 5
          $48.99 Original price was: $48.99.$35.66Current price is: $35.66.
          Select optionsContinue Loading Done This product has multiple variants. The options may be chosen on the product page
    • Top deals
      • Shop By
        Accessories
        Cufflinks
        Shorts
        Shorts
        Wallets
        Wallets
        Footwear
        Loafers
        Polo Shirts
        Polo Shirts
        Casual Pants
        Pants
        Formal Shirts
        Shirts
        Watches
        Watches
        Top Rated
        • Linen Blend Drawstring Shorts Relaxed Summer Fit

          Linen Blend Drawstring Shorts Relaxed Summer Fit

          $29.98
        • Elite Ribbed Polo Shirt

          Elite Ribbed Polo Shirt

          $48.99 Original price was: $48.99.$35.66Current price is: $35.66.
        • Retro Polo Collar Shirt – Modern Gentleman Edition

          Retro Polo Collar Shirt – Modern Gentleman Edition

          $48.56 Original price was: $48.56.$34.69Current price is: $34.69.
        • Soft-Touch Classic Knit Polo

          Soft-Touch Classic Knit Polo

          $37.99
        • Streamlined Vertical Stripe Button Up Shirt

          Streamlined Vertical Stripe Button Up Shirt

          $34.99
        • Coastal Luxe Short Sleeve Summer Shirt

          Coastal Luxe Short Sleeve Summer Shirt

          $35.99